The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.
A 28-year-old man from Ghaziabad has been arrested for allegedly defrauding a Delhi woman of over Rs 1.51 lakh under the guise of a job application scam.
Employers want to know that you do not just know how to use AI tools like ChatGPT or automation services. They also want to know that you understand what AI is, says Kumar Rajagopalan, vice president-strategic initiatives and country head- India at Dexian, a leading staffing solutions firm.
Automobile manufacturers have informed NITI Aayog that they face significant challenges in tracing 20-25-year-old vehicles due to multiple ownership changes, hindering their ability to meet Extended Producer Responsibility (EPR) targets for end-of-life vehicles (ELVs). They are seeking government support, including access to updated Vahan registration records, to locate these vehicles and encourage owners to use authorised scrapping centres.
'Wipro's challenge is not lack of ideas. In fact, some of its recent structural moves are arguably bolder than peers.' 'The problem is proving it can operationalise these bets faster and more consistently.'
Mumbai's Metro Line 3, the Aqua Line, experienced two disruptions due to technical issues, causing significant inconvenience to commuters. Passengers reported being stranded inside trains and stations, with complaints of overcrowding and poor communication from authorities.
The return on investment (RoI) from technologies such as artificial intelligence (AI) will take time to materialise, and the immediate priority should be to increase spending on building governance frameworks around AI, top bank executives said.
The positions are based in Mumbai.
Semiconductor startup C2i Semiconductors announced it has taped out a smart power stage chip designed for artificial intelligence infrastructure, marking a significant milestone for India's ambitions in domestic semiconductor production.
'We strongly believe that anyone with capability and a strong work ethic should have a chance at the top job.'
Bharti Airtel reported a 33.5 per cent decline in consolidated net profit to Rs 7,325 crore for the March 2026 quarter, primarily attributed to one-time provisions for statutory and tax liabilities.
IBM and Yotta Data Services have announced a partnership to deliver an agentic artificial intelligence (AI) platform for enterprises and government organisations in India, leveraging IBM WatsonX Orchestrate and Yotta's Shakti Cloud.
IT services major LTM is set to introduce a new pricing framework, 'Blueverse Credit', in the first quarter of FY27, aiming to align monetisation with the growing adoption of agentic artificial intelligence.
: ICICI OneSource is recruiting Customer Service Associates and Collectors for UK and US processess.
Despite the Centre's GST 2.0 guidelines aiming to facilitate provisional refunds within seven days for low-risk cases, many large taxpayers are still encountering significant delays in obtaining Goods and Services Tax (GST) refunds under the inverted duty structure (IDS), with experts citing inconsistent state-level scrutiny and subjective interpretations.
Tata Consultancy Services (TCS) is focusing on building AI infrastructure, including India's first AI-focused data centre, as AI becomes a core operating foundation for enterprises globally.
'There has to be a safe harbour for licensed entities, which have followed all the norms prescribed by the RBI.'
Maruti Suzuki has topped the after-sales customer service satisfaction.
TransUnion Cibil CEO Bhavesh Jain highlights the improved retail portfolio quality in January but stresses the need for lenders to continuously engage with borrowers on credit usage and repayment, similar to the approach taken during the Covid-19 pandemic, as the impact of the Iran war on credit quality is still being assessed.
The Indian government has increased import duties on gold and silver from 6 per cent to 15 per cent to curb inbound shipments of precious metals amid a rising import bill due to the West Asia crisis.
A tribal woman walked nearly 3 km carrying her 90-year-old mother-in-law on her back to a bank to collect the latter's Rs 500 monthly pension, pending for four months due to incomplete KYC (Know Your Customer) formalities, in Chhattisgarh's Surguja district.
rediffGURU Vishal Bisht, founder and CEO of IT services provider Marksman Technologies, recommends strategies to build a successful brand.
Cooperation Minister Amit Shah announces Bharat Taxi, a cooperative-led ride-hailing platform, has reached 2.13 million users and 231,000 drivers. The platform operates on a zero-commission model, prioritising driver welfare and expansion into Tier 2 and 3 cities.
LAMF allows investors to access liquidity while staying invested.
Proposal forms are often filled by the agent. Check the form after it is filled.
Financial Services Secretary M Nagaraju has urged banks to adopt the MuleHunter AI tool developed by RBI to identify and prevent mule accounts used in cyber financial frauds. The meeting also discussed 'Operation Octopus' by Hyderabad Police and emphasised coordinated efforts and intelligence sharing.
Delhi Police are investigating a blocked roof exit and the use of cooking heaters in guest rooms as key factors in the recent Malviya Nagar hotel fire that killed 21 people. Hotel owner Lavkesh Bajaj has been arrested, and a Look Out Circular issued against his wife, while the manager remains absconding.
'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance.
Fintech and enterprise technology firm Paramotor Digital Technology Ltd has confidentially filed draft papers with markets regulator Sebi for an initial public offering (IPO). The company submitted its draft papers under Sebi's pre-filing route, which allows issuers to keep details related to the issue size and other key information confidential until a later stage.
Manpower ITeS is looking out for Customer Support Professionals, Voice-cum-Data Associates and Technical Support Officers for its call centre and BPO clients.
Tesla has launched its second model in India, the three-row six-seater SUV Model YL, priced at Rs 61.99 lakh, while also announcing plans to expand its service and body shop network across major Indian cities. The company is also considering bringing its humanoid robot Optimus and vertically integrated energy solutions business to India at an appropriate time.
The University of Sheffield has announced a major milestone in the push for greener aviation as it produces its first report from testing a new sustainable aviation fuel (SAF). The research is helping support the faster rollout of low-carbon jet fuels.
Life Insurance Corporation (LIC) has launched two new mobile applications, MyLIC for policyholders and Super Sales Saathi for its sales intermediaries, aiming to enhance digital agility and cater to the younger generation's needs. The apps, part of LIC's DIVE digital transformation platform, offer features like policy management, premium payments, and personalised recommendations.
Fintech giant Paytm reports a consolidated profit of Rs 183 crore in Q4 FY26, marking a significant turnaround driven by its core payments business, growth in loans, and consumer-side profitability. The company is also prioritising investments in AI and has ruled out applying for an NBFC licence.
Tata Motors' 2026 Tiago facelift is a tech-loaded and safety-focused entry-level hatchback, with prices starting at Rs 4.69 lakh.
The Reserve Bank of India has updated its e-mandate framework, allowing card issuers to map existing mandates to reissued cards and clarifying rules around transaction limits and customer grievance redressal.
"There is a sharp jump that we have seen in bookings of EVs... The jump, at least in our case, in just two months, it is about 2 to 2.5 times of what it used to be"
Indian cement manufacturers, despite a stable Q4FY26, are bracing for significant profitability pressures from Q1FY27 onwards due to escalating input costs, primarily driven by the West Asia conflict's impact on coal and petcoke prices.
'The real question is how best to leverage technology to deliver better services, all the way to the last mile, where we still haven't been able to get across the financial literacy that can enable us to unlock the potential of the entire country.'
